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Our outsourcing services

Operational process outsourcing
  • Customer service quality assurance
  • Customer satisfaction surveys
  • Mystery shopping
  • Staff feedback
  • Operational performance monitoring
  • Process control
Technical process outsourcing
  • Technical infrastructure monitoring
  • Technical resources monitoring
  • Technical users satisfaction surveys



Focus on your core business by outsourcing key operational and technical processes

We support your customer service organization by operating key processes.

Our expertise and know-how enable you to reduce costs, enhance effectiveness, optimize productivity and increase your customer service capabilities.


Blue Mena Group FZ-LLC

PO BOX 500071

Tel: +971 4 391 2040

Fax: +971 4 391 8881