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Our training portfolio

Customer service representatives, call center agents, front office staff
  • Customer service excellence
  • Selling over the phone
  • Handling irate customers
  • Call control with confidence
  • E-mail customer service training
  • Up & Cross
Call center supervisors, team leaders
  • Situational leadership
  • Time management
  • Operational performance management
  • Coaching for success
Trainers, monitors, quality assurance specialists
  • Train the trainer
  • Customer service quality management
Technical team
  • Administration
  • Supervision
  • Development

Improve skills and competencies of your customer service team

We believe that people are the most valuable asset of any customer service ecosystem.

We offer a full range of people development services to assist your organization in meeting your performance targets: from soft skills trainings to certifications on our technology solutions.

Our methodology enables us to deliver fully tailored training programs which ensure long-term intangible benefits and high ROI.

training

Blue Mena Group FZ-LLC

PO BOX 500071

Tel: +971 4 391 2040

Fax: +971 4 391 8881

info@bluemena.com